Privacy Statement

Introduction

At PTI Pacific, we prioritise your privacy and the security of your personal information. This Privacy Statement outlines our practices regarding the collection, use, protection, and sharing of your personal information, in alignment with the Privacy Act and other relevant data protection regulations.

Information Collection

Information You Provide:

When you engage with PTI Pacific, such as by creating an account, subscribing to our newsletter, using our service features, or contacting us directly, you voluntarily give us certain personal information. This may include, but is not limited to, your name, email address, and telephone number.

Automatically Collected Information:

We automatically collect certain information about your device and your interaction with our site, such as IP address, browser type, visit times, viewed pages, and the referring webpage.

Cookies and Tracking Technologies:

To enhance your experience and our service offerings, we employ cookies and similar technologies to track your interactions with our site and personalize our services.

Use of Information

Your information is used to:

• Provide, maintain, and improve the PTI Pacific services;

• Communicate with you regarding our products, services, and promotional offers, plus provide news of potential interest;

• Prevent fraud, address illegal activities, and enforce our terms and policies to protect PTI Pacific and its users;

• Personalise your experience on our website.

Sharing of Information

We commit to not sharing your personal information with third parties, except in these instances:

• With service providers and third parties who perform services on behalf of PTI Pacific, under confidentiality agreements;

• To comply with legal obligations or respond to legal processes;

• For the protection of PTI Pacific, its users, or the public, as mandated or permitted by law;

• In the context of business transactions, like mergers or acquisitions by another company;

• Within PTI Pacific and its affiliates, for operational and administrative purposes, under strict privacy controls;

• When you have given explicit consent or at your direction.

Disclosure to Staff and Colleagues:

In accordance with the Privacy Act, any disclosure of personal information within PTI Pacific, including to staff and colleagues, is conducted on a need-to-know basis. All employees are trained on the importance of privacy and are bound by confidentiality agreements to ensure the protection of your personal information.

Your Rights

Under the Privacy Act, you have rights to access, correct, or delete your personal information held by PTI Pacific. To exercise these rights, please contact us directly.

Data Security

We implement robust security measures to safeguard your personal information from unauthorized access, loss, misuse, and alteration.

International Transfers

PTI Pacific operates globally, and your information may be processed and transferred to countries other than your own. By using our services, you consent to such transfers, understanding that they will be protected as described in this Privacy Statement.

Children's Privacy

PTI Pacific does not knowingly collect personal information from children under the age of [appropriate age, e.g., 13]. Our services are not designed for this age group.

Changes to This Privacy Statement

We may update this Privacy Statement to reflect changes in our practices or relevant laws. Changes will be indicated by an updated “Revised” date. We encourage regular review of this statement for the latest information on our privacy practices.

Contact Us

For questions or concerns regarding this Privacy Statement or your personal information, please contact us via the Contact Us page.